Tax Investigation Service FAQs

Tax Investigation Protection Service FAQs

Every taxpayer who submits a tax return is at risk of a tax investigation - and you needn't have done anything wrong to trigger an investigation. Whether you win or lose, you always have to pay the cost of handling the investigation, which is over and above our normal fees at DRG Chartered Accountants and the costs involved could be substantial.

Our Tax Investigation Service will cover our professional fees that result from most types of HMRC investigation or enquiry.
Read more about our Tax Investigation Service  
Tax Investigation  Service - What does the service include?

Below you will find a list of FAQs - if you have any further questions or wish to sign up to our Tax Investigation Protection Service, please do get in touch with the Tax team at DRG Chartered Accountants.

 

I’ve done nothing wrong, why should I worry about a tax enquiry?

Most tax enquiries are generated by computer “risk profiling” and many are selected completely at random. As a result, HMRC sometimes picks the wrong targets. Even if you have done nothing wrong, the taxman will not give up and will still try hard to find errors. 

Can anyone’s tax affairs be scrutinised by HM Revenue & Customs?

Anyone who submits a tax return can come under scrutiny. Every year, HMRC start enquiries into many thousands of personal and business tax returns and accounts. VAT and PAYE payments are also thoroughly checked. The aim in every case is to collect more tax. HMRC has collected £26.6 billion from tax investigations in the last year.

I need to reduce my spending in the current economic climate

Not paying the annual cost could be a false economy. The potentially high costs of defending you in an enquiry would be much less affordable than the small annual charge. One thing is certain – HMRC does not stop making enquiries into tax returns. The amount of debt the government is in at present is only likely to increase the potential threat of an investigation!

I don’t think I need protection

Like any other protection to meet an unexpected cost, everyone hopes that they don’t need it but when a costly enquiry starts, clients are glad that they’ve paid the small annual charge.

I’ve already got some protection through a trade subscription or policy. e.g. FSB

Such cover will normally be limited and not as wide ranging as the practice service. Such policies are not likely to pay our fees to look after you and may instead bring in an outside consultant who doesn’t know you.

How much could a tax enquiry cost me in professional fees?

The questions asked by HMRC are usually very detailed and time-consuming to answer. The costs of defending you can easily run into thousands of pounds, even if little or no extra tax is paid at the end of the enquiry. These costs are not protected by the normal annual fees paid to us.

Is there anything I can do for peace of mind?

You can subscribe to our Tax Investigation Service which will protect you for the work and costs of defending you in the event of a tax enquiry by HMRC.

What is a Tax Investigation Service?

It is a Service set up by us and is backed by an insurance policy we have taken out in our own name with  and protects our clients who suffer a tax enquiry. For a small annual fee, you can join our Service and obtain the benefits described in the Service Summary. When you subscribe to our service we are able to make a claim against our insurance policy held with Croner Taxwise in respect of our fees incurred. What are the main benefits to subscribing clients of this Service?

  • We will defend you, if and when you are selected for a tax enquiry by HMRC
  • The potentially high costs of professional fees for that defence will be claimed under the practices’ insurance policy 
  • It will not be necessary to accept unreasonable tax charges by HMRC due to concerns about professional fees
  • You will also get free access to a 24/7 business legal helpline.

What is protected by the Service?

Under the Service, subscribing clients will be fully protected and the practice will claim under our own insurance policy for up to £100,000 of professional costs, in the following circumstances:

  • A HMRC enquiry into a personal or business tax return
  • A HMRC enquiry into any business accounts, including those of sole traders, partnerships and limited companies
  • A dispute with HMRC where additional VAT is being pursued
  • A dispute with HMRC where additional PAYE tax or National Insurance Contributions is being pursued
  • A dispute with HMRC relating to the tax status of employees or subcontractors

What is protected by the business fee?

To ensure seamless protection, the business fee protects enquiries into the tax returns of the directors, partners, and their spouse and company secretaries providing we prepare their tax returns. However, where the individual has any self-employment income (outside of the main business) and/or gross rental income received as a landlord that exceeds £50,000 or more per annum, then a separate sole trade fee is payable. If this additional cover is not taken out, these particular sources of income will not be covered by any future HMRC investigation into the individual’s personal tax affairs.

What is not protected by the Service?

Some costs will not be protected under the Service, including the following:

  • Outstanding taxes, penalties, interest or any other amounts due to HMRC
  • Defence of clients in criminal prosecution cases or serious fraud enquiries
  • Fees relating to pre-existing tax enquiries, or enquiries where tax returns were submitted to HMRC later than the statutory 
time limits (90 days)
  • Tax avoidance schemes 

Who are Croner Taxwise?


Croner Taxwise are specialist providers of Tax Enquiry Insurance and are committed to working in conjunction with DRG, thus ensuring your interests are fully protected.

How do I sign up?

To find out more or to take out an annual subscription, please get in touch with us at DRG Chartered Accountants by calling 01628 760000.

Donald Reid Group
18a King Street, Maidenhead, Berkshire SL6 1EF | T: 01628 760 000 | E: info@donaldreid.co.uk

"My company has used DRG for a number of years. They are proactive and efficient with all aspects of their work. They keep on top of our tax and accounting requirements, and help with the development of our business strategy.

We view DRG as a key supplier and crucially a partner and would highly recommend the firm – in particular to other fast growing businesses."

David Folkman, Director

"I’ve worked with a number of accountants over the years and have never found another company who offers the same level of care, support and professionalism. They’re always on hand to offer advice and guidance, above and beyond the service that I pay for. I would recommend them wholeheartedly."

Joe Hill, Director

"Very supportive and friendly company from day one."

Outdoor Academy

"I have always worked as an employee so when I decided to set up my own business, I did not know where to start. DRG took the time to explain how working as a sole trader would be more beneficial to me setting up a limited company (which I had always thought was a requirement for running a business). They gave me practical advice on the records I need to keep as well as general guidance on setting up my business and helped me claim a large tax refund after my first year of trading."

Sole Trader

"I have been a client through a number of different ventures with DRG since 2007. They have proved the benefits of a local firm with Big 4 experience in providing sound business and tax advice by being accessible, having in-depth knowledge of my business and able to form good working relationships at different levels with me and my staff. We also enjoy the benefit of their excellent accountancy and payroll services. I couldn’t recommend them more highly."

Paul Dunn-Sims, Halcyon Home Care

"I have been extremely impressed with the service level and attention to my business."

Sherwood Event Services

"DRG provide excellent services to Extrinsica Global that enable us to focus on our priority – growing the business."

Extrinsica Global

"A professional service at a competitive rate. Perfect for small businesses."

Design & Technical Management

"We have used DRG since our incorporation. They have supported our development providing sound business advice on top of our accounting requirements.

They are proactive and helpful in responding to queries and I would recommend them to any prospective client."

Rob Farrow, Alchemy Fireworks Ltd

"Daniel and his team at DRG provide a friendly service and are always able to explain issues in clear terms."

Kensington Communication Consultants

"An excellent service, good advice – we would recommend."

Burnham Garage